Adult Protective Services

Madison County Department of Job & Family Services (MCDJFS) is required by Ohio law to investigate reports of abuse, neglect, self-neglect or exploitation of county residents age 60 or over. In order to protect those who have been identified as needing protective services, we coordinate services quickly and launch an investigation to determine whether intervention is necessary. Our agency's primary role is in advocating for the adult's right to self-determination.

"Abuse" means the infliction upon an adult by him/herself or others of injury, unreasonable confinement, intimidation, or cruel punishment with resulting physical harm, pain, or mental anguish.

"Neglect" means the failure of an adult or caretaker to provide goods or services necessary to avoid physical harm, mental anguish, or mental illness.

"Exploitation" means the unlawful or improper act of a caretaker using an adult or his resources for monetary or personal benefits, profit, or gain.

Adult Protective Services aims to achieve and ensure an adult's freedom, safety, least disruption of lifestyle, and the least restrictive care alternative. Possible interventions include an array of services that are available as funding permits.


  • To prevent, reduce, or remedy conditions causing endangerment to adults.
  • To maximize the adults independence and self-direction.
  • To prevent unnecessary institutionalization by selection of the least restrictive environment.


If indicators of abuse or neglect remain either questionable or unexplained, or if they seem to increase in number or severity, you should report your suspicions immediately to the Madison County Department of Job and Family Services:

Adult Protective Services division: 740-852-4770 or 1-800-852-0243.