Family Assistance

Family Assistant

The Madison County Department of Job & Family Services (MCDJFS) offers a spectrum of programs to assist families with cash, food and medical assistance. Assistance is available for qualified families and individuals under the following programs:

Ohio Works First (OWF) provides temporary support to families while parents work their way toward becoming self-sufficient. Benefits are issued on an electronic benefits card (the Ohio EPPICard) or by direct deposit into the recipient's bank account. OWF program components include:

  • Assessment of current levels of educational skills, employment history, and supports; and
  • The development of a customized educational/employment plan for achieving self-sufficiency


Ohio EPPICard: 1-866-320-8822

SNAP (Supplemental Food Assistance Program) helps eligible Ohioans pay for food. Recipients use an electronic benefits transfer card (the Ohio Direction Card) to buy most food or food products, except alcohol, tobacco and hot food. Ohioans may qualify if their gross monthly income is at or below 130 percent of the federal poverty guidelines. Those who are elderly or disabled may have more income and still qualify.

Ohio Direction Card: 1-866-386-3071

Medicaid is a state and federally funded health care plan which provides coverage to low-income and medically vulnerable people of all ages dependent on income and other eligibility requirements.

Ohio Medicaid potentially provides coverage for the following individuals:

  • Children younger than age 19
  • Pregnant Women
  • Families with children younger than age 19
  • Adults age 65 and older
  • People who are legally blind or disabled
  • Adults not meeting another covered group but are under 138% of the federal poverty level


Medicaid Managed Care Providers-

  • Caresource 1-800-488-0134
  • Molina 1-800-642-4168
  • Paramount Advantage 1-800-462-3589
  • Buckeye Community Health Plan 1-866-246-4538
  • United Health Care 1-800-895-2017


Medicaid Consumer Hotline: 1-800-324-8680, TDD: 1-800-292-3572

Healthchek - Healthchek, once eligible for Medicaid, each child (birth through age 20) will have access to an important group of services known as Healthchek. Healthchek is Ohio's Early and Periodic Screening, Diagnosis and Treatment (EPSDT) Program. The purpose of Healthchek is to discover and treat health problems early.

The Disability Assistance (DFA) Program provides a basic cash assistance payment to eligible Ohioans with very low incomes, no more than 14% of the federal poverty level. Recipients are unable to work because of severe physical or mental impairments and do not meet all of the eligibility requirements for Ohio Works First (OWF). Recipients may receive a small cash payment while awaiting SSI (Supplemental Security Income) decision from SSA (Social Security Administration). These individuals must be determined disabled by DDU (Disability Determination Unit).

How to apply

  • For cash, food or medical benefits go to: http://ODJFSBenefits.Ohio.gov 
  • For medical assistance only go to http://benefits.ohio.gov
  • Submit a paper application to Madison County Job & Family Services.


Contact info

Madison County Dept. of Job & Family Services
200 Midway Street
London, OH 43140

madison_casebank@jfs.ohio.gov

Phone: 740-852-6060
Fax: 740-852-5112