Family Services

"Madison County Family Services utilizes a continuum of care concept involving guidance and tracking of youth and families with multi-system needs over time through an array of services spanning all levels of intensity of care."

What is Family Services?
Family Services is a division of the Department of Family and Children with oversight from the Madison County Family and Children First Council. When appropriate, families with children (ages birth -21) will receive the Wraparound approach to Service Coordination. However, not all families who are referred to Service Coordination will be appropriate for Wraparound. Upon initial assessment and interview with the family, the level of intervention is determined using the Continuum of Care concept. Families with youth may receive services in one of the three categories below: 

High Fidelity Wraparound
Is a way to improve the lives of children with complex needs and their families.  It is not a program or a type of service, but a team based planning process used to develop plans of care that are individualized based on the strengths and culture of the children and their family. The plan is needs-driven rather than service-driven, although a plan may incorporate existing categorical services, if appropriate to meet the needs of the consumer.

Service Coordination
Is a process that consists of a broad set of functions that helps communities support youth and families with complex needs. This may include referral and linkage and also Early Intervention Service Coordination assistance as needed.

Crisis Stabilization
Is a process that consists of a request for funds to address elimination/ reduction of crisis that puts a child at risk of immediate harm. Flexible local funds are only available by referral from participating agencies already serving the family/ child involved with the County Shared Plan and Service Coordination Mechanism. 


                                                       For more information or to refer yourself or a family
                                                     for Wraparound or Service Coordination please contact: 

                                                Jenna Roberts, Family Services and Wraparound Coordinator