Family Assistance

The Madison County Department of Job & Family Services (MCDJFS) offers a spectrum of programs to assist families with cash, food, employment support, and medical assistance.   Assistance is available for qualified families and individuals under the following programs:


Ohio Works First (OWF) provides temporary support to families while parents work their way toward becoming self-sufficient. Benefits are issued on an electronic benefits card (the Ohio EPPICard) or by direct deposit into the recipient's bank account. OWF program components include:

  • Assessment of current levels of educational skills, employment history, and supports; and
  • The development of a customized educational/employment plan for achieving self-sufficiency

                 Ohio EPPICard: 1-866-320-8822

SNAP (Supplemental Food Assistance Program) helps eligible Ohioans pay for food. Recipients use an electronic benefits transfer card (the Ohio Direction Card) to buy most food or food products, except alcohol, tobacco and hot food. Ohioans may qualify if their gross monthly income is at or below 130 percent of the federal poverty guidelines. Those who are elderly or disabled may have more income and still qualify.

                Ohio Direction Card: 1-866-386-3071

To APPLY  for OWF OR SNAP: 

    • Complete an online application at https://benefits.ohio.gov
    • Call 1-740-852-6060
    • Submit a paper application to Madison County Job & Family Services.  Applications may be mailed, emailed or placed in the agency drop box.  Contact information is at the bottom of this page. 
To RENEW OWF OR SNAP:
    • SNAP and Cash renewals will automatically be scheduled by the county and a notice of the appointment will be mailed to you.  To request a reschedule of your scheduled appointment, please call 1-740-852-6060


Medicaid is a state and federally funded health care plan which provides coverage to low-income and medically vulnerable people of all ages dependent on income and other eligibility requirements.

             Ohio Medicaid potentially provides coverage for the following individuals:

    • Children younger than age 19
    • Pregnant Women
    • Families with children younger than age 19
    • Adults age 65 and older
    • People who are legally blind or disabled
    • Adults not meeting another covered group but are under 138% of the federal poverty level

Medicaid Managed Care Providers-


                Medicaid Consumer Hotline: 1-800-324-8680, TDD: 1-800-292-3572

Healthchek - Healthchek, once eligible for Medicaid, each child (birth through age 20) will have access to an important group of services known as Healthchek. Healthchek is Ohio's Early and Periodic Screening, Diagnosis and Treatment (EPSDT) Program. The purpose of Healthchek is to discover and treat health problems early.
To APPLY  for or RENEW Medicaid

Prevention, Retention & Contingency (PRC) Program
The PRC program is designed to provide benefits and services to low income employed families in need to help them move out of poverty and become self-sufficient.  PRC support is short term and is not intended to meet ongoing needs.  Services are contingent upon available funding.

PRC Eligibility

  • Reside in Madison County
  • Meet the income guidelines of family income under 200% of the Federal Poverty Level
  • Families must have a minor child living in the home, or
  • Pregnant and in your 3rd trimester, or
  • Non-custodial parent cooperating with child support.
To APPLY  for PRC
  • Submit a PRC Application to  Madison CDJFS @ 200 Midway Street London, Ohio or email to MADISON_WORKACTIVITY@jfs.ohio.gov
  • PRC Application

Commonly Requested Forms

Contact info

Madison County Dept. of Job & Family Services
200 Midway Street
London, OH 43140

madison_casebank@jfs.ohio.gov

Phone: 740-852-6060
Fax: 740-852-5112